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The Basics of Pet Health Insurance

Pet insurance is a health care policy for your pet that reimburses you for certain medical expenses. In the event of a surprise accident or illness, having a pet insurance plan can protect your finances. However, pet health insurance has its limitations, so you should read the fine print on your policy before you buy.

Pet Insurance 101

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FAQs About Pet Health Insurance

No. With most insurance providers, you are able to see any licensed veterinarian, rather than being limited to only a few veterinarians within the insurance company’s network. Also, you as the pet owner usually pay the veterinary bill at the time of service, rather than making a co-payment. You, rather than the health care provider, then submit the claim and the insurance provider pays you.

Choosing Coverage

Questions to ask about the insurance provider:
  • Does my veterinarian recommend this provider?
  • Does the provider employ certified and trained professionals, and are the provider and person selling the policy licensed in your state?
  • How does the provider handle renewals (for instance, if your pet develops a chronic condition over the course of the year, will it be considered a preexisting condition when the policy is up for renewal?
  • How do the complaint and appeals processes work?
  • Is there a money-back trial period for new subscribers?
  • Are there any exclusions for pets of a particular species, breed, or age?
  • Will I be able to see my own veterinarian, or do I have to go within the providers network?
Questions to ask regarding the policy:
  • What exactly does the policy cover? What do I expect/want it to cover?
  • Will I be able to afford the monthly premium, deductible, and required copay?
  • Is there coverage (and how much) for chronic, hereditary, or preexisting conditions?
  • Are there policies for preventive care, and are they worth paying the additional premium?
  • Are there any types of accidents, illnesses, or other health problems that are not covered?
  • How are claims submitted and how long does it take to get reimbursed?
  • How is reimbursement determined? Does the policy pay up to a certain amount based on “usual and customary fess” and are these amounts in line with what my veterinarian actually charges?

Emergency Appointments and New Furry Faces Are Welcome!